Terms of use.

01 — The Loomi service

Loomi is media playback software. It does not sell or provide channels, movies, series, playlists or content subscriptions. Demo visuals do not represent an included catalog.

You must have your own sources and the permissions required to use them. Any subscriptions you take out with content providers are separate from Loomi.

02 — Your account and sources

You are responsible for the information you add, the confidentiality of your credentials and the devices you link to your account. Do not use Loomi to access content without authorization, bypass protections or infringe third-party rights.

If your account is accessed without authorization or you encounter a problem, contact support@loomiplayer.com. Do not send passwords or playlist credentials by email.

03 — Compatibility and availability

Available features depend on your device, player version and source. Playback, the program guide and catch-up depend in particular on the formats and information offered by your provider. Loomi does not guarantee the availability of third-party services.

See the installation page for the platforms and requirements currently listed.

04 — Payment and cancellation

Loomi is free during launch. Once purchases open, Premium will cost USD 4.99 for 1 month, USD 26.99 for 6 months or USD 49.99 for 12 months.

The payment processor calculates applicable taxes at checkout.

Your subscription renews automatically at the end of each period at the rate then in effect. The same payment method is charged at each renewal until you cancel.

You can request cancellation at any time through the support link in your Loomi account or by emailing support@loomiplayer.com.

Cancellation takes effect at the end of the current paid period. You retain Premium access until then. If you receive a refund, access ends on the date of the refund.

Refund policy

05 — Personal data

The privacy policy explains the data used by Loomi services and how to request access, correction or deletion.

06 — Support and service updates

For any questions about Loomi, email support@loomiplayer.com. Updates to these terms will be published on this page with their date.

Please also see the legal notice. These terms do not limit users' rights under mandatory applicable law.